Judgments

Decision Information

Decision Content

A-1035-84
Canadian National Railway Company (Applicant) v.
Canadian Human Rights Commission, Denis Lemieux, Nicole Duval-Hesler and Joan Wallace, in their capacity as members of the Human Rights Tribunal and Action Travail des Femmes (Respondents)
Court of Appeal, Pratte, Hugessen and Mac- Guigan JJ.—Montreal, May 27, 28, 29 and 30; Ottawa, July 16, 1985.
Human Rights — Affirmative action program — Applica tion to set aside decision of Human Rights Tribunal imposing specific program of affirmative action on employer — Tribu nal's order setting goal of 13% women in targeted job posi tions and quota of one female hiring in four until goal reached
— Tribunal lacking jurisdiction to make order under s. 41(2)(a) — S. 41(2)(a) permitting Tribunal to order taking of measures aimed at preventing future occurrence of discrimina tory practice — S. 41(2)(a) specifying measures ordered may include adoption of affirmative action programs under s. 15(1)
— S. 15(1) not limited to prevention of future evil, but protecting voluntary programs — Exercise of power under s. 41 requiring compliance with purposive requirements of s. 41, i.e., to prevent future acts of discrimination — Order expressed in remedial terms and cannot stand — Publicity campaign ordered by Commission justifiable as preventive, and severable from rest of order — S. 41(2)(a) requirement of consultation with Commission on general purposes referring to consultation after Tribunal decreeing measures to be taken — Failure to prescribe consultation not fatal — Canadian Human Rights Act, S.C. 1976-77, c. 33, ss. 2(a), 10, 14(a), 15, 41 — Federal Court Act, R.S.C. 1970 (2nd Supp.), c. 10, s. 28.
Application to review and set aside a decision of the Human Rights Tribunal imposing a specific program of affirmative action on the employer. A complaint was brought against CN alleging that it had pursued a policy which deprived women of employment opportunities in blue-collar positions in the St. Lawrence region. The Tribunal concluded that there was no bona fide occupational requirement for CN's practice and that the "discriminatory practices were so pervasive and so perma nent and so deeply rooted that the discrimination could be said to be systemic ... in that it was imbedded in the totality of the system and co-extensive with it." The Tribunal issued a three- part order (1) requiring CN to cease certain discriminatory hiring and employment practices and to alter others (2) setting a goal of 13% women in the targeted job positions and a quota
of one female hiring in four until that goal was reached, and (3) requiring the filing of periodic reports with the Commis sion. The principal ground of review is that the Tribunal lacked jurisdiction under s. 41(2)(a) to make such an order. CN alleges a lack of jurisdiction in the Tribunal's imposition of the detailed plan of action and in its ignoring the consultative role of the Commission. It alleges that the Tribunal is not author ized to prescribe the content of a special program, but only to order the adoption by the employer, after discussion with the Commission, of such a special program. The respondents con tend that the phrase "including adoption of a special program, plan or arrangement referred to in subsection 15(1)" gives the Tribunal power to impose such a special program compulsorily, in contrast to the voluntary adoption of special programs under s. 15(1).
Held (MacGuigan J. dissenting in part), the application should be allowed.
Per Hugessen J.: The part of the order imposing a 25% hiring quota should be set aside. The Tribunal's power to make an order imposing a temporary hiring quota must be found in paragraph 41(2)(a), which permits the Tribunal to order the taking of measures aimed at preventing the future occurrence of a discriminatory practice on the part of a person found to have engaged in such a practice in the past. The sole permissi ble purpose for the order is prevention; it is not cure. The text requires the avoidance of future evil. It does not allow restitu tion for past wrongs. This is not to say that in every case restitution is impossible. Paragraphs 41(2)(b),(c) and (d) pro vide for compensation to "the victim" of the discriminatory practice, but it would be inappropriate to apply them in cases of systemic discrimination where individual victims are not readily identifiable.
Paragraph 41(2)(a) specifies that the measures ordered to be undertaken may include the adoption of a "special" (affirma- tive action) program under subsection 15(1). Subsection 15(1) is not limited to the prevention of future evil. The elimination of present disadvantages by the granting of improved oppor tunities to the disadvantaged group is specifically permitted. But the programs which subsection 15(1) protects are volun tary in contrast to the measures imposed under paragraph 41(2)(a) by order of the Tribunal. Ordinary grammatical construction requires that, when the Tribunal exercises its power under section 41 to order the adoption of a program envisaged by section 15, it can only order that kind of program which will meet the purposive requirements of section 41, i.e., to prevent future acts of discrimination. There is nothing of prevention in the stated justification for imposing a hiring rate of 25% women in the target area. The measure is a catch-up provision, the purpose of which is to remedy the effects of past discriminatory practices. That purpose is not permitted by section 41. The order is expressed in terms that are purely remedial. No attempt is made to justify the order as preventive only.
The paragraph requiring CN to undertake a temporary publicity campaign with a view to encouraging women to apply for blue-collar jobs should be allowed to stand as the nature and cause of systemic discrimination are such that to prevent it may require a change of attitudes. This paragraph is severable because it does not refer to remedial action.
Paragraph 41(2)(a) requires "consultation with the Commis sion on the general purposes" of the measures imposed. This means that the person against whom the order is made is obliged to consult with the Commission on the general purpose of the measures which are imposed. The consultation is to take place after the Tribunal has decreed the measures. While the failure to prescribe such consultation should not be viewed as fatal, it would be prudent for the Tribunal to do so.
Per Pratte J.: The whole of the second part of the order to conduct a publicity campaign, imposing a temporary hiring quota, and to appoint a person to implement the order should be set aside, as it was prescribed for the purpose of remedying the consequences of past discrimination. The third part of the order, requiring the filing of periodic reports with the Commis sion, should also be set aside as its sole purpose was to enable the Human Rights Commission to monitor the implementation of the prescription contained in the second part of the order.
Per MacGuigan J. (dissenting in part): The application should be dismissed since the Tribunal's order is within its jurisdiction under paragraph 41(2)(a). CN has not shown that the terms of the order do not "prevent the same or a similar practice occurring in the future." The phrase "take measures" should be interpreted to include the content as well as the objectives of an affirmative action program in the discretion of the Tribunal in light of paragraph 2(a) of the Canadian Human Rights Act, which signals the courts, in cases of doubt to give the statutory words the interpretation that provides the greatest protection to protected groups against discriminatory acts.
The argument that the powers conferred on a Tribunal under paragraph 41(2)(a) are co-extensive with the powers conferred by s. 15(1) must be rejected. But one must beware of thinking too univocally about the concept of prevention. Although the Tribunal did not justify its affirmative action programs in a form explicitly parallel to its powers under paragraph 41(2)(a), that should not prevent the upholding of these measures by the Court if they can be interpreted to be within that paragraph. The prevention of discrimination has to be effective for women as a group.
The limitation in paragraph 4I(2)(a) on a Tribunal in order ing an affirmative action program for systemic discrimination is that the measures ordered must be objectively intended to prevent such systemic discrimination in the future, that is, they must bear an appropriate relationship or proportion to the problem. The Tribunal chose to derive its goal from the most proximate independent generalization, hiring in the same blue-
collar occupations across Canada. It was within the Tribunal's discretion to choose to move to this goal by a one-in-three or by a one-in-four ratio.
The Tribunal expressed its goal, in terms, not of hiring, but of employment, opposite sides of the same coin. However, the Court must take judicial notice of the fact that the only available official statistics on a scientific data base relate to employment. Since there was no other statistical basis avail able, there was therefore no other objective basis on which the Tribunal could have established its objective.
CASES JUDICIALLY CONSIDERED
APPLIED:
National Bank of Canada v. Retail Clerks' International Union et al., [1984] 1 S.C.R. 269; 53 N.R. 203; In re Y.K.K. Zipper Co. of Canada Ltd., [1975] F.C. 68 (C.A.).
DISTINGUISHED:
Ms. Betty J. Hendry v. The Liquor Control Board of Ontario (1980), 1 C.H.R.R. D/160 (Ont. Bd. of Inq.); Canadian National Railway Company v. Canadian Human Rights Commission, [1983] 2 F.C. 531 (C.A.); Armstrong v. The State of Wisconsin, [1973] F.C. 437 (C.A.); Re Rohm & Haas Canada Limited and Anti- dumping Tribunal (1978), 91 D.L.R. (3d) 212 (F.C.A.).
REFERRED TO:
Ontario Human Rights Commission et al. v. Borough of Etobicoke, [1982] 1 S.C.R. 202.
COUNSEL:
A. Giard, Q.C. and R. Boudreau, Q.C. for applicant.
A. Trottier and R. Duval for respondent Canadian Human Rights Commission. L. Pillette and H. Lebel for respondent Action Travail des Femmes.
SOLICITORS:
Canadian National Railway Company, Legal Department, Montreal, for applicant.
Canadian Human Rights Commission, Ottawa, for respondent Canadian Human Rights Commission.
Rivest, Castiglio, Castiglio, Lebel and Schmidt, Montreal, for respondent Action Travail des Femmes.
Deputy Attorney General of Canada for the Attorney General of Canada.
The following are the reasons for judgment rendered in English by
PRATTE J.: I agree with most of what my broth er Hugessen says in his reasons for judgment. Our only important difference of opinion relates to the extent to which the decision under attack should be set aside. He would merely set aside paragraph 2 of the second part of the order entitled "Special Temporary Measures"; I would, in addition, set aside the first paragraph of that part of the order as well as the whole of the third part requiring the filing of periodic reports with the Commission.
I agree with my brother Hugessen that, as para graph 41(2)(b) of the Canadian Human Rights Act [S.C. 1976-77, c. 33] did not confer on the Tribunal the power to prescribe the temporary measures contained in the second part of the order, the only question to be resolved is whether the Tribunal was given that power by paragraph 41(2)(a). I also agree that, under that paragraph, the Tribunal's power was limited to prescribing measures for the purpose of preventing the recur rence of the discriminatory practices which the Tribunal had found to exist (or, of course, the occurrence of similar practices). However, in my view, the whole of the second part of the order, not only its second paragraph, was obviously pre scribed for the purpose of remedying the conse quences of past discrimination rather than prevent ing future discrimination. I would, therefore, set aside the second part of the order in its entirety. As the sole purpose of the measures prescribed by the third part of the order is to enable the Human Rights Commission to monitor the implementation of the prescription contained in the second part of the order, the third part of the order should also, in my view, be set aside.
I would allow the application and set aside the second and third parts of the order of the Tribunal.
* * *
The following are the reasons for judgment rendered in English by
HUGESSEN J.: This section 28 application attacks a decision made by a Tribunal constituted under the Canadian Human Rights Act. By its decision, the Tribunal found that the applicant, "CN", had been guilty of discriminatory hiring practices, contrary to section 10 of the Act, by denying employment opportunities to women in certain unskilled blue-collar positions. The Tri bunal issued an order in three parts: the first, entitled "Permanent Measures for Neutralization of Current Policies and Practices" (page 170), requires CN to cease certain discriminatory hiring and employment practices and to alter others; the second part sets a goal of 13% women in the targeted job positions and sets a quota of one female hiring in four until that goal is reached; the third part of the order requires the filing of period ic reports with the Commission.
In so far as the Tribunal's findings of discrimi nation are concerned, I am satisfied that no ground has been shown which would justify inter vention by this Court under the provisions of sec tion 28 of the Federal Court Act [R.S.C. 1970 (2nd Supp.), c. 10]. Likewise, I have not been persuaded that the Tribunal committed any excess of jurisdiction in Parts 1 and 3 of the order under review.
The only part of the order which gives me concern are the "Special Temporary Measures" contained in Part 2 and, in particular, paragraph 2 thereof, which imposes a hiring quota of 25% on CN until such time as the goal of 13% has been achieved.
The Tribunal's power to make the order in question must be found in paragraph 41(2)(a) of the Act:
41....
(2) If, at the conclusion of its inquiry, a Tribunal finds that the complaint to which the inquiry relates is substantiated,
subject to subsection (4) and section 42, it may make an order against the person found to be engaging or to have engaged in the discriminatory practice and include in such order any of the following terms that it considers appropriate:
(a) that such person cease such discriminatory practice and, in consultation with the Commission on the general purposes thereof, take measures, including adoption of a special pro gram, plan or arrangement referred to in subsection 15(1), to prevent the same or a similar practice occurring in the future;
Reduced to its essentials, this text permits the Tribunal to order the taking of measures aimed at preventing the future occurrence of a discriminato ry practice on the part of a person found to have engaged in such a practice in the past. The power to make such an order is defined by its purpose. This is clear enough in the English text ("take measures ... to prevent"), but clearer still in the French ("prendre des mesures destinées à prévenir").
The sole permissible purpose for the order is prevention; it is not cure. The text requires that the order look to the avoidance of future evil. It does not allow restitution for past wrongs.
This is not to say that such restitution is in every case impossible. On the contrary, paragraphs (b), (c) and (d) provide specifically for compensation, in kind or in money. Such compensation is limited to "the victim" of the discriminatory practice, which makes it impossible, or in any event inap propriate, to apply it in cases of group or systemic discrimination where, by the nature of things, individual victims are not always readily identifi able.
Paragraph 41(2)(a) goes further, however. It specifies that the measures ordered to be undertak en may include the adoption of a special program under subsection 15(1). That subsection deals with what are commonly referred to as "affirmative action programs":
15. (1) It is not a discriminatory practice for a person to adopt or carry out a special program, plan or arrangement designed to prevent disadvantages that are likely to be suffered by, or to eliminate or reduce disadvantages that are suffered by, any group of individuals when those disadvantages would be or are based on or related to the race, national or ethnic origin, colour, religion, age, sex, marital status or physical handicap of
members of that group, by improving opportunities respecting goods, services, facilities, accommodation or employment in relation to that group.
Again reducing this text to what is essential, it declares certain programs to be non-discriminatory provided they have one of the designated purposes (in English, "designed to"; in French, "destines à"). Those purposes are the prevention of future disadvantages or the elimination or reduction of present disadvantages suffered by a protected group. The object of the subsection is obviously to prevent affirmative action programs from being struck down as constituting "reverse discrimina tion" against the majority. *
Subsection 15(1) is not by its terms limited to the prevention of future evil although that is clear ly included. The elimination or reduction of present disadvantages by the granting of improved opportunities to the disadvantaged group is specifi cally permitted. Manifestly such opportunities are aimed at reversing the consequences of past wrongs as well as at avoiding their recurrence.
The programs which subsection 15(1) protects as non-discriminatory are voluntary in nature. By contrast, the measures which paragraph 41(2)(a) permits are imposed by order of the Tribunal. Likewise paragraph 41(2)(a) is limited to preven tion in the future; subsection 15(1) allows the sins of the fathers to be visited upon the sons.
Ordinary grammatical construction requires that, when the Tribunal exercises its power under section 41 to order the adoption of a program envisaged by section 15, it can only order that kind of program which will meet the purposive require ments of section 41.
In the case at bar, the Tribunal leaves us in no doubt as to its purpose in issuing the order con
* A similar provision is found in subsection 15(2) of the Canadian Charter of Rights and Freedoms, being Part I of the Constitution Act, 1982, Schedule B, Canada Act 1982, 1982, c. 11 (U.K.).
tained in paragraph 2 of the "Special Temporary measures". First, it sets the goal:
In order to clarify this matter, we should point out that, in this case, the objective is to increase to 13% the proportion of women in non-traditional jobs at CN in the St Lawrence Region. [Page 169.]
I am prepared to concede that the fixing of a goal such as this is a legitimate means of setting a measurable standard against which the achieve ment of the ultimate purpose of the order can be tested. That purpose remains however, as required by law, the prevention of future acts of discrimination.
The Tribunal goes on to require that, until such time as the required goal is achieved, CN must hire one woman for each four new entries into its unskilled blue-collar labour force. Thus a hiring rate of 25% is imposed in the target area. The justification for this is stated as follows:
Whereas we feel that the process of change in CN's St Lawrence Region must be accelerated and preferential meas ures for women are required; [Page 172.]
In an earlier passage, the Tribunal states:
It will be difficult in the case of CN to remedy the marked disparity resulting from years of discriminatory practices. It is to be hoped that, with time, the imbalance will be reduced. However, it is our view that this will not be possible without the imposition of an affirmative action program: [Page 166.]
There is nothing of prevention in this. The meas ure imposed is, and is stated to be, a catch-up provision whose purpose can only be to remedy the effects of past discriminatory practices. That pur pose is not one which is permitted by section 41.
I confess to a certain sense of frustration in coming, as I do, to the conclusion that the Tri bunal has exceeded its powers in making this order. On a purely impressionistic basis, neither the goal of 13% nor the imposed hiring quota of 25% strike me as being per se unreasonable. I would certainly not be prepared to hold, as a matter of law, that in order to meet the test of being preventive a hiring quota must always bear a one-to-one relationship with the ultimate goal; I would think, however, that any variance from that
ratio would require some very specific findings by the Tribunal in order to justify it.
Likewise, I recognize that by its very nature systemic discrimination may require creative and imaginative preventive measures. Such discrimina tion has its roots, not in any deliberate desire to exclude from favour, but in attitudes, prejudices, mind sets and habits which may have been acquired over generations. It may well be that hiring quotas are a proper way to achieve the desired result. Again, however, one would expect a Tribunal to make clear findings supporting as preventive measures which are in appearance remedial.
I have searched in vain for any such findings in the impugned decision. No attempt is made to justify the order as being designed to prevent future discriminatory practices only. The Tribunal was perfectly aware that this case was the first in which quotas had been imposed in Canada and that the United States legislation, which it quotes at length, was very different in language from ours. Despite this, the order is expressed in terms that are purely remedial, almost as if the Tribunal had deliberately chosen to disregard the words of the statute.
Perhaps the legislation is defective in this regard and the scope of section 41 should be enlarged to encompass the whole range of affirmative action programs envisaged by section 15. It is not dif ficult to think of good policy reasons in favour of such action. But they are questions of policy and there are arguments the other way as well. It is not for the Tribunal or for this Court to disregard the text of the statute and to prescribe that which, reasonable or otherwise, the law does not permit.
What I have said so far is limited to the hiring quotas imposed by paragraph 2 of the "Special Temporary Measures". Paragraph 1 of these measures requires CN to undertake a temporary publicity campaign with a view to encouraging women to apply for blue-collar jobs. While it is certainly arguable that this too is remedial rather than preventive, I have decided, on balance, that it should be allowed to stand. In the first place, the
nature and cause of systemic discrimination are such that to prevent it may well require a change of attitudes and perceptions; seen in that light the publicity campaign can be readily justified as pre ventive. Secondly, while paragraph 1 is clearly closely associated with paragraph 2, it does not contain any of the latter's objectionable references to remedial action and the need for catch-up. Since the two paragraphs are severable, I would limit our intervention to paragraph 2.
In light of the conclusion that I have reached, it is perhaps appropriate to make one further com ment regarding the text of paragraph 41(2)(a). That text, it will be recalled, requires "consulta- tion with the Commission on the general purposes" of the measures imposed. It is apparent that both the Tribunal and the Commission viewed this text as requiring them to consult with one another. I am quite satisfied that this is not so and that an ordinary grammatical reading of the paragraph requires that the person against whom the order is made be obliged to consult with the Commission on the general purpose of the measures which are imposed. Any doubt as to the meaning of the English text is dissipated by the French: "consul- tation ... relativement à l'objet général de ces mesures". This is not to say that there is anything consensual about such measures, for it is apparent that the consultation is only to take place after the Tribunal has decreed them. Perhaps by requiring such consultation Parliament was recognizing that the Commission, as a continuing body, would be the only available source of information and advice in the event of difficulties arising in the interpreta tion or application of an order made by an ad hoc tribunal, whose very existence has come to an end once its order is made. While I would not view as fatal the Tribunal's failure to prescribe such con sultation it would, I think, be prudent and for the benefit of all interested parties for it to do so.
I would allow the application and set aside that part of the impugned order contained in paragraph 2 of the "Special Temporary Measures".
* * *
The following are the reasons for judgment rendered in English by
MACGUIGAN J. (dissenting in part): The Human Rights Tribunal order of which review is sought on this section 28 application is the first such order in Canada imposing a specific program of affirmative action on an employer. In one other case, Ms. Betty J. Hendry v. The Liquor Control Board of Ontario (1980), 1 C.H.R.R. D/160 (Ont. Bd. of Inq.), a tribunal under the Ontario Human Rights Code [R.S.O. 1970, c. 318] made a com pulsory order, but it required the employer itself to design a specific program. Here, the program is imposed on the employer, and the essential ques tion is whether a Human Rights Tribunal has the power under section 41 of the Canadian Human Rights Act to make such an order.
The complaint on which the Tribunal's order was founded was brought against Canadian Na tional Railways ("CN") by Action Travail des Femmes ("ATF") on November 6, 1979, under section 10 of the Canadian Human Rights Act, an act which had come into effect on March 1, 1978. It alleged that:
ATF has reasonable grounds to believe that CN in the St-Law- rence Region has established or pursued a policy or practice that deprives or tends to deprive a class of individuals of employment opportunities because they are female.
This complaint replaced an earlier one of June 1979. Both complaints were limited to blue-collar positions in the CN's St. Lawrence region, which comprises roughly the province of Quebec minus the Gaspé Peninsula. Not having resolved the matter by conciliation, the Canadian Human Rights Commission ("the Commission") appoint ed a three-person Tribunal in July, 1981, which after 5 months of hearings, rendered its decision on August 22, 1984.
The relevant portions of the Canadian Human Rights Act as of the relevant time were as follows:
2. The purpose of this Act is to extend the present laws in Canada to give effect, within the purview of matters coming within the legislative authority of the Parliament of Canada, to the following principles:
(a) every individual should have an equal opportunity with other individuals to make for himself or herself the life that he or she is able and wishes to have, consistent with his or her duties and obligations as a member of society, without being hindered in or prevented from doing so by discriminatory practices based on race, national or ethnic origin, colour, religion, age, sex or marital status, or conviction for an offence for which a pardon has been granted or by dis criminatory employment practices based on physical hand icap; ...
10. It is a discriminatory practice for an employer or an employee organization
(a) to establish or pursue a policy or practice, or
(b) to enter into an agreement affecting recruitment, refer ral, hiring, promotion, training, apprenticeship, transfer or any other matter relating to employment or prospective employment,
that deprives or tends to deprive an individual or class of individuals of any employment opportunities on a prohibited ground of discrimination.
14. It is not a discriminatory practice if
(a) any refusal, exclusion, expulsion, suspension, limitation, specification or preference in relation to any employment is established by an employer to be based on a bona fide occupational requirement;
15. (1) It is not a discriminatory practice for a person to adopt or carry out a special program, plan or arrangement designed to prevent disadvantages that are likely to be suffered by, or to eliminate or reduce disadvantages that are suffered by, any group of individuals when those disadvantages would be or are based on or related to the race, national or ethnic origin, colour, religion, age, sex, marital status or physical handicap of members of that group, by improving opportunities respecting goods, services, facilities, accommodation or employment in relation to that group.
(2) The Canadian Human Rights Commission established by section 21 may at any time
(a) make general recommendations concerning desirable objectives for special programs, plans or arrangements referred to in subsection (1); and
(b) on application, give such advice and assistance with respect to the adoption or carrying out of a special program, plan or arrangement referred to in subsection (1) as will serve to aid in the achievement of the objectives the program, plan or arrangement was designed to achieve.
41. (1) If, at the conclusion of its inquiry, a Tribunal finds that the complaint to which the inquiry relates is not substan tiated, it shall dismiss the complaint.
(2) If, at the conclusion of its inquiry, a Tribunal finds that the complaint to which the inquiry relates is substantiated, subject to subsection (4) and section 42, it may make an order against the person found to be engaging or to have engaged in the discriminatory practice and include in such order any of the following terms that it considers appropriate:
(a) that such person cease such discriminatory practice and, in consultation with the Commission on the general purposes thereof, take measures, including adoption of a special pro gram, plan or arrangement referred to in subsection 15(1), to prevent the same or a similar practice occurring in the future;
(b) that such person make available to the victim of the discriminatory practice on the first reasonable occasion such rights, opportunities or privileges as, in the opinion of the Tribunal, are being or were denied the victim as a result of the practice;
(c) that such person compensate the victim, as the Tribunal may consider proper, for any or all of the wages that the victim was deprived of and any expenses incurred by the victim as a result of the discriminatory practice, and
(d) that such person compensate the victim, as the Tribunal may consider proper, for any or all additional cost of obtain ing alternative goods, services, facilities or accommodation and any expenses incurred by the victim as a result of the discriminatory practice.
(3) In addition to any order that the Tribunal may make pursuant to subsection (2), if the Tribunal finds that
(a) a person is engaging or has engaged in a discriminatory practice wilfully or recklessly, or
(b) the victim of the discriminatory practice has suffered in respect of feelings or self-respect as a result of the practice,
the Tribunal may order the person to pay such compensation to the victim, not exceeding five thousand dollars, as the Tribunal may determine.
(4) If, at the conclusion of its inquiry into a complaint regarding discrimination in employment that is based on a physical handicap of the victim, the Tribunal finds that the complaint is substantiated but that the premises or facilities of the person found to be engaging or to have engaged in the discriminatory practice impede physical access thereto by, or lack proper amenities for, persons suffering from the physical handicap of the victim, the Tribunal shall, by order, so indicate and shall include in such order any recommendations that it considers appropriate but the Tribunal may not make an order under subsection (2) or (3).
The Tribunal distinguished three levels of blue- collar entry-level positions: skilled occupations requiring trade qualifications; apprenticeship occu pations, for which trade training is also necessary; and positions which require no special qualifica tions. It is only entry-level occupations of the latter kind which it considered to be the subject of the complaint and to which its order applied. Exam-
pies of such occupations are brakeman, yardman, checker, bridge and building labourer, track main tainer, signal maintainer, signal helper, car clean er, engine cleaner.
The Tribunal found as a fact that, despite the dedication of its executive management to equal opportunity for women, the CN nevertheless per petuated traditional hiring practices which were unfair to women with knowledge of the conse quences for women of these practices, that no marked changes occurred after the entry into force of the Canadian Human Rights Act in the spring of 1978, and that the CN must be taken to have intended what it did. Therefore, even if section 10 of the Act is interpreted, following Canadian Na tional Railway Company v. Canadian Human Rights Commission, [1983] 2 F.C. 531 (C.A.) [hereinafter referred to as the Bhinder case], in this Court, as requiring intention for the commis sion of a discriminatory practice, the CN possesses the intention required for liability.
In addition, the Tribunal found that its analysis of intention was supported by statistical evidence: women in Canada occupy 13% of blue collar jobs, whereas in the St. Lawrence region, as well as in CN generally, the comparative figure is .7%. (All measurements are based on 1981.)
To ascertain whether the minute number of women in blue-collar positions could result from bona fide occupational requirements under para graph 14(a) of the Act, the Tribunal engaged in a painstaking examination of the totality of the CN's hiring process: recruitment, reception and hiring criteria, including the practice of compulso ry promotion, the use of the Bennett Test, and the conduct of foremen and fellow workers. This anal ysis led it to the conclusion not only that the CN's policies and practices regarding the employment of women in blue-collar positions could not be justi fied on a bona fide occupational requirement basis, but that the discriminatory practices were so per vasive and so permanent and so deeply rooted that the discrimination could be said to be systemic, not
in the sense that it lacked deliberation, but in that it was imbedded in the totality of the system and co-extensive with it. The Commission therefore concluded that the problem could be resolved only by a full-scale affirmative action program, though it decided to impose a hiring goal or temporary quota, which would lapse when a specified ratio was achieved, rather than a more inflexible rela tively permanent hiring ratio.
The terms of the Tribunal's order are as follows:
Order
FOR THE ABOVE REASONS this Tribunal, concluding that there are in the St Lawrence Region of CN certain hiring policies or practices that are discriminatory for the purpose of section 10 of the Canadian Human Rights Act, and that these practices are not based on bona fide occupational requirements for the purpose of section 14 of said Act, makes the following order, according to the powers conferred upon it by section 41:
Permanent Measures for Neutralization of Current Policies and Practices
1. CN shall immediately discontinue the use of the Bennett test for entry level positions other than apprentice positions, and, within one year of the time of this decision and for the same positions, shall discontinue all mechanical aptitude tests that have a negative impact on women and are not warranted by the aptitude requirements of the positions being applied for.
2. CN shall immediately discontinue all practices pursued by foremen or others in which female candidates undergo physical tests not required of male candidates, mainly the test which consists of lifting a brakeshoe with one arm.
3. CN shall immediately discontinue the requirement for weld ing experience for all entry level positions, with the exception of apprentice positions.
4. CN must modify its system for the dissemination of informa tion on positions available. More specifically, within the period of one year it shall take the most suitable measures to inform the general public of all positions available.
5. CN shall immediately change the reception practices in its employment office to give female candidates complete, specific and objective information on the real requirements of non- traditional positions.
6. CN shall immediately modify its system of interviewing candidates; in particular, it shall ensure that those responsible for conducting such interviews are given strict instructions to treat all candidates in the same way, regardless of their sex.
7. Should CN wish to continue to grant foremen the power to refuse to hire persons already accepted by the employment
office, it shall immediately issue a specific directive to the effect that no one shall be rejected on the basis of sex.
8. CN shall continue to implement the measures already adopt ed in its directive on sexual harassment with a view to eliminat ing from the workplace all forms of sexual harassment and discrimination.
Special Temporary Measures
1. Within the period of one year and until the percentage of women in non-traditional jobs at CN has reached 13, CN shall undertake an information and publicity campaign inviting women in particular to apply for non-traditional positions.
2. Whereas we feel that the process of change in CN's St Lawrence Region must be accelerated and preferential meas ures for women are required;
— Whereas the employer must be given a certain measure of flexibility in view of the uncertainty surrounding the question of how many qualified female workers are available;
—Whereas ideally, in order to create as soon as possible a critical mass that would allow the system to continue to correct itself, we would be inclined to require over the coming years, until the objective of 13% is achieved, the hiring of women to fill at least one non-traditional position out of every three;
— Whereas for the sake of giving more latitude and flexibility to CN in the methods employed to achieve the desired objec tive, we feel that it would be more prudent to require a ratio lower than one in three for the hiring of women for non-tradi tional positions at CN;
ACCORDINGLY, Canadian National is ordered to hire at least one woman for every four non-traditional positions filled in the future. This measure shall take effect only when CN employees who have been laid off but who are subject to recall have been recalled by CN, but not before one year has elapsed from the time of this decision, in order to give CN a reasonable length of time to adopt measures to comply with this order. When it is in effect, daily adherence to the one-in-four ratio will not be required, in order to give the employer more choice in the selection of candidates. However, it must be complied with over each quarterly period until the desired objective of having 13% of non-traditional positions filled by women is achieved.
3. Within a period of two months of this decision, CN shall appoint a person responsible with full powers to ensure the application of the special temporary measures and to carry out any other duties assigned to him by CN to implement this decision.
SUBMISSION OF DATA
CN SHALL SUBMIT TO THE COMMISSION:
1. Within 20 days of the introduction of the above-mentioned special temporary measures, an initial inventory of the number
of blue-collar workers in the CN's St Lawrence Region, by sex and by position.
2. Within 20 days of the end of each quarterly period after the above-mentioned special temporary measures have begun to be applied, and for the entire duration of the said measures, after forwarding a copy to ATF, a report containing:
(a) a list indicating the name, sex, title and duties, date hired and employment sector of every person hired in the St Lawrence Region during the previous quarter;
(b) a detailed statement of the efforts made by CN to recruit female candidates for non-traditional positions during the previous quarter;
(c) a breakdown, by sex, of: the total number of persons who applied for non-traditional positions at CN during the previ ous quarter; and the total number of persons who completed, underwent or failed every test or written examination to fill a non-traditional position. This list shall include the score and rank of every person who passed the test or examination;
(d) the name, sex and changes of titles and duties, or changes in status of every employee hired for non-traditional positions after the special temporary measures come into force.
3. A statement giving the name, official title and date of appointment of the person in charge of applying the above- mentioned special temporary measures, within twenty days of his or her appointment.
In its factum the applicant sets out five reasons for setting aside the Tribunal's order under section 28 of the Federal Court Act:
[TRANSLATION] (1) The Tribunal erred in law in blindly applying the American jurisprudence.
(2) The Tribunal erred in law as to the legal meaning of section 10 of the Act. According to the correct interpretation of the law, the complainant must establish the existence of systemic discrimination by a preponderance of proof.
(3) The Tribunal erred in law in its appreciation of the statistical evidence, it failed to consider important material before it, and it drew erroneous conclusions in a perverse way.
(4) The Tribunal failed to consider important material before it relating to the process of hiring and it drew erroneous conclu sions in a perverse and capricious manner.
(5) The Tribunal erred in law in its interpretation of paragraph 41(2)(a) of the Act in arrogating to itself the right to establish and to impose a detailed plan of action on the applicant, in ignoring the role of the Commission, and in confiding to the A.T.F. powers of supervision which are not conferred on it in conformity with the wording of the Act itself.
The first allegation, that concerning the blind use of American precedents, cannot be taken seri-
ously in this context. The Tribunal introduces its reference to American experience in this fashion:
Since there are hardly any examples in Canadian law of the imposition of an affirmative action program such as that suggested by ATF and the Canadian Human Rights Commis sion, we think it is important, before considering the appropri ateness of ordering CN to adopt such a program, to indicate the legal basis of affirmative action programs and to look at some examples of them. Accordingly, we will draw a compari son between the Canadian Human Rights Act and American legislation and then look at the American experience in impos ing such programs. Lastly, we will give a few examples of voluntary affirmative action programs in Canada.
Not only was it not improper for the Tribunal to review the wider U.S. experience with affirmative action programs, but it might have been thought to have been delinquent not to do so. Similar con siderations apply to other references by the Tri bunal to U.S. material.
The second allegation raises the Tribunal's understanding of section 10 of the Act. Here, the CN takes exception to two passages in the deci sion. The first is as follows:
Section 10 [of the Act] requires that the complainant provide prima facie evidence that the disputed hiring practices are such as to deny a protected group the same employment opportuni ties as other applicants.
We have seen in the preceding part [of the decision] that the statistics would tend to provide such prima facie evidence, since the proportion of women hired by CN for the positions covered by the complaint was substantially lower than the average among employers in similar sectors.
In addition to such prima facie evidence, the complainant must also prove that the disputed hiring practices were adopted for the purpose of lessening the employment opportunities of a protected group.
The allegation is that the reference to a prima facie proof contradicts the required overall stand ard of proof on a balance of probabilities. But the compatibility of the two aspects of proof, the former referring to the onus of proof, the latter to the standard, is clearly shown by the words of McIntyre J. in the leading case of Ontario Human Rights Commission et al. v. Borough of Etobi- coke, [1982] 1 S.C.R. 202, at page 208:
Once a complainant has established before a board of inquiry a prima facie case of discrimination, in this case proof of a
mandatory retirement at age sixty as a condition of employ ment, he is entitled to relief in the absence of justification by the employer. The only justification which can avail the employer in the case at bar, is the proof, the burden of which lies upon him, that such compulsory retirement is a bona fide occupational qualification and requirement for the employment concerned. The proof, in my view, must be made according to the ordinary civil standard of proof, that is upon a balance of probabilities.
The second passage objected to by the applicant under the second allegation is as follows:
With respect, we believe that this decision [Bhinder], in which leave to appeal has been granted by the Supreme Court of Canada, is in error, and that the distinction that the Court attempted to make between section 10 and section 7.03 of Title VII rests on no solid foundation.
Nevertheless, it will not be necessary for us to distinguish that case since we believe that, here, Canadian National was aware of the consequences of its hiring practices. We have already shown, at the beginning of this judgment, that Canadi- an National knew several years before the complaint was filed that its hiring practices had a negative effect on the employ ment of women and that women were under-represented at Canadian National compared with their general employment situation. Yet Canadian National continued these hiring prac tices, knowing their consequences. The proclamation of the Canadian Human Rights Act, which did not take Canadian National by surprise, as can be seen from the testimony in the proceeding, has not resulted in any marked changes in its hiring practices.
The CN argued before us that the Tribunal had no option but to follow the Bhinder decision. The problem with this argument is that, however unwillingly, that is exactly what the Tribunal did.
The CN argued, alternatively, that there was insufficient evidence on the basis of which the Tribunal could have found an intention to dis criminate on the Railway's part. This variation of their second ground for review has, in my view, to be treated along with their third and fourth grounds, since all are founded on review under paragraph 28(1)(c) of the Federal Court Act.
This Court has frequently had the occasion to describe the limits on its intervention under para graph 28(1)(c): Armstrong v. The State of Wis- consin, [1973] F.C. 437 (C.A.); Re Rohm & Haas Canada Limited and Anti-dumping Tribunal (1978), 91 D.L.R. (3d) 212 (F.C.A.), will serve as examples. Perhaps the most succinct statement of
the Court's jurisdiction is that of Urie J. in In re Y.K.K. Zipper Co. of Canada Ltd., [1975] F.C. 68 (C.A.), at page 75:
It would be quite improper, therefore, for this Court to disturb such finding unless it be satisfied that there was no evidence upon which it could have been made or that a wrong principle was applied in making it.
Here, the CN has been unable to show either that there was no evidence to support the Tribu nal's findings or that it applied a wrong principle in the course of arriving at them. The CN took exception, for instance, to the Tribunal's categori zation of statistics in arriving at its comparison between the .7% of women employees in its blue- collar occupations and the 13% in the labour force as a whole in the same occupations, but the Tri bunal made use of the most accurate statistics available and its decisions on categorization were well within its non-reviewable discretion under section 28.
The principal ground of review urged by CN was its fifth, viz., that the Tribunal lacked jurisdic tion under paragraph 41(2)(a) of the Canadian Human Rights Act to make the order it did. It alleges a lack of jurisdiction in three respects: the Tribunal's imposition of the detailed plan of action on the CN, its ignoring the role of the Commis sion, and its conferring supervisory powers on the ATF. Let me say at once that the third allegation is not a substantial one. The Tribunal requires the CN merely to transmit a copy of each quarterly report to the ATF, presumably so that it can make representations (to the CN itself, to the Commis sion, to the public) if it is not satisfied. This is far from a power of supervision, and, certainly if the Tribunal has the power to impose a detailed pro gram of affirmative action on the Railway, under its power under paragraph 41(2)(a) to "take meas ures ... to prevent ... a similar practice occurring in the future", it does not lack the lesser power to keep the original complainant informed as to the progress of the program.
The heart of the CN's interpretation of para graph 41(2)(a) is that the Tribunal is not itself authorized to prescribe the content of a special program but only to order the adoption by the employer, after discussion with the Commission, of such a special program. In other words, the con tent of such programs does not fall under the jurisdiction of the Tribunal. It must content itself with ordering the adoption of such a program and with determining the general object, which is specified by the Act as the prevention of similar discriminatory practices in the future.
Parliament's intention, the CN argues, was to accord some flexibility to the employer in the light of the characteristics of its enterprise, the state of the labour market, the impact on the employer's organization, the requirements of collective agree ments, etc. In this way, with the aid of the exper tise of the Commission, the employer itself taking account of all the circumstances would have to establish an adequate plan of action to attain the objectives established by the Tribunal.
Such an interpretation is not without textual plausibility. But the respondents contend that the phrase "including adoption of a special program, plan or arrangement referred to in subsection 15(1)" must necessarily establish the Tribunal's power also to impose such a special program com pulsorily, by way of contrast to the voluntary adoption of special programs under subsection 15(1). They also argue that the clear implication of the exemption of orders under subsection 41(2) from the mere recommendations possible under subsection 41(4), where discrimination is based on a physical handicap, is that the subsection 41(2) orders are compulsory.
However, this argument of the respondents does not quite meet the applicant's point, which is not to deny the validity of compulsory orders entirely under paragraph 41(2)(a), but only to limit them to the imposition of objectives rather than of content.
Nevertheless, it remains that the powers of a tribunal under paragraph 41(2)(a) are expressed in general and unrestricted language ("take meas ures ... to prevent ... a similar practice occurring in the future"). How should these words be interpreted?
Section 11 of the Interpretation Act [R.S.C. 1970, c. I-23] provides that "Every enactment ... shall be given such fair, large and liberal construc tion ... as best ensures the attainment of its objects." The Canadian Human Rights Act includes an internal guide to its objects in section 2. This section gives an unmistakable signal to courts, in cases of doubt, to give the statutory words the interpretation that provides the greatest protection to protected groups against discrimina tory acts. This Court should therefore not hesitate to interpret the phrase "take measures" as gener ously as is consistent with the context, and there fore to include the content as well as the objectives of an affirmative action program in the discretion of the Tribunal ("include in such order any of the following terms that it considers appropriate").
This interpretation, which in my view is imposed by the language of paragraph 41(2)(a) read in the light of paragraph 2(a), does not immediately resolve the question of what is intended by the consultative role of the Commission, but this is a secondary issue, and, however resolved, it cannot be allowed to frustrate the broad discretionary powers of a Tribunal. The respondents urge that what Parliament intended was that a Tribunal should consult with the Commission before making its order. Such an interpretation of the text is not grammatically possible in either language:
41... .
(2) ... a Tribunal ... may make an order against the person found to be engaging or to have engaged in the discriminatory practice ...
(a) that such person cease such discriminatory practice and, in consultation with the Commission on the general purposes thereof, take measures .... [Emphasis added.]
In English the subject of the clause in question, and therefore the party required to consult the Commission, is the person against whom the order is made. In French, the effect is similar, though the structure is different. The result is that the CN
and the Commission are expected to consult on the general purposes of whatever program is adopted, but since this is already required by the statute, it does not necessarily have to be repeated in the Tribunal's order.
However, the most difficult aspect of the issue remains. Even if it is held to be bound as to the content of an affirmative action program, the CN maintains that such an order can include only measures aimed at prevention of similar acts and cannot be designed to more generally redress the disadvantages suffered by women in their labour market participation. In other words, it must be a preventive and not a catch-up or curative program.
Clearly, the Tribunal has not been given a gen eral social mandate by the very precise words of paragraph 41(2)(a): "to take measures ... to pre vent the same or a similar practice occurring in the future" ("de prendre des mesures destinées à pré- venir les actes semblables"). The respondent Com mission's argument that the powers conferred on a Tribunal under paragraph 41(2)(a) are co-exten sive with the powers conferred by subsection 15(1) must therefore be rejected.
But one must beware of thinking too univocally about the concept of prevention. How does one "prevent" systemic discrimination? The Tribunal found discriminatory practices in the CN to be pervasive, persistent and deeply rooted in the psy chology of both people and workplace. So to assess the true dimensions of the problem it had to look back, even to the period when, in the absence of federal human rights legislation, discrimination was not illegal.
The Tribunal was well aware of the tightrope it was walking in this regard:
The complaint by Action Travail des femmes is aimed primarily at CN's general hiring process for positions described as unskilled, as this was being carried out in the St Lawrence Region at the time the complaint was filed.
As for the period of the complaint, the Tribunal is of the opinion that, for the purpose of determining whether CN's hiring process was legal or not under the Canadian Human Rights Act, we must adhere essentially to the period specified in the complaint. However, we shall consider the period prior to that of the complaint in order to show what developments occurred and to get a better idea of the hiring process in effect at that time. Finally, any changes that may have occurred since the filing of the complaint are also relevant, not for determining whether the hiring process was legal at that time, but for determining whether there are grounds for concluding that an affirmative action program should be adopted, and if one should, for determining its essential features.
This passage reveals that the Tribunal clearly understood that it was for legal purposes confined to the short period from the coming into effect of the Act to the time of the complaint, and that its recourse to any other period, either before or after, was for strictly limited ends. Nevertheless, a Tribunal's power is retrospective with respect to the psychological dimension as well as prospective in relation to the remedy.
•
The ideal form of prevention would consist of radical improvement in attitudes within the CN, leading to an amelioration in behaviour, but no one has yet devised an assured technique of directly modifying the value systems of large numbers of people. However, since the solution must reach the problem, the prevention of systemic discrimination will reasonably be thought to require systemic remedies.
It must be admitted that the Tribunal did not attempt to provide a justification of the heart of its affirmative action program, viz., its special tempo rary measures (to hire one woman in four in non-traditional occupations until the desired objec tive of 13% is reached) in a form explicitly parallel to its powers under paragraph 41(2)(a), but that should not prevent the upholding of these meas ures by this Court if they can be interpreted to be within that paragraph. In my view, they can be so justified.
The essence of the affirmative action program is a limitation on the CN's discretion in hiring. The necessity of such a program for the CN was in fact stated in the Railway's own Boyle-Kirkman Report in 1974:
Setting specific (name and number) targets is essential, as without these goals day-to-day priorities will take precedence over the more intangible employee development efforts.
The CN rejected this recommendation.
It must not be forgotten that the complaint here was brought by the ATF on behalf of women as a class. Indeed, the respondent ATF argued (without the support of the Canadian Human Rights Com mission) that the Tribunal's order could be sup ported under paragraph 41(2)(b), with women as a class being recognized as the "victims" of the discriminatory practice. In view of my holding under paragraph 41(2)(a), I do not find it neces sary to decide whether the meaning of "victim" in paragraph 41(2)(b) extends this far, but the argu ment serves to underline that the Tribunal's find ings relate to women as a class. The prevention of discrimination has to be effective for women as a group.
As I read paragraph 41(2)(a), the limitation on a Tribunal in ordering an affirmative action pro gram for systemic discrimination is that the meas ures ordered must be objectively intended to pre vent such systemic discrimination in the future ("to prevent the same or a similar practice occur ring in the future"), that is, they must bear an appropriate relationship or proportion to the prob lem. What sort of affirmative action goal would bear such a relationship in this case?
The Tribunal might arguably have set the goal for the hiring of women at 50% (or in fact a bit more) for an indefinite period, on the ground that women constitute that percentage of the Canadian population, or they might have set it at 40.7%, the percentage of women in the Canadian work force (1981). But it seems to me that such a goal would not observe a due proportionality to the observed discrimination because it would have to rely on too many unproveable assumptions, especially on the demand side—to say nothing of the onerousness of
such a requirement on the employer. They might have established a goal of 6.11%, based on the percentage of women in the CN work force, but such a figure, drawn from the same company, might not unreasonably be suspected of also having been diminished by systemic discrimina tion.
The Tribunal, wisely in my view, chose to derive its goal from the most proximate independent gen eralization, viz., hiring in the same blue-collar occupations across Canada. I believe this figure contains the irreducible minimum of unproveable assumptions and hence is the least arbitrary and most proportionate goal. As I see it, whether the Tribunal then chose to move to this goal by a one-in-three or by a one-in-four ratio is within their reasonable discretion.
It seems to me this leaves only one difficulty— and that I believe merely an apparent one. The Tribunal expressed its goal, in terms, not of hiring, but of employment. This is undoubtedly what con jures up an image of a general social goal of employment of women out of proportion to the discrimination actually established here.
But in fact hiring and employment are opposite sides of the same coin. Employment is the conse quence of, and the more permanent state resulting from, hiring. In the absence of discrimination, employment ratios probably roughly correspond to hiring ratios over a sufficient period of years. But what is key to the decision, and is a matter of which I believe this Court must take judicial notice, is that the only available official statistics on a scientific data base relate to employment. Statistics Canada does not publish general statis tics either as to hiring (the "in" stream) or separa tion (the "out" stream) from employment, but only as to employment "stock". Since there was no other statistical basis available, there was there fore no other objective basis on which the Tribunal could have established its objective.
It may well be that the Tribunal's own motiva tion was mixed, and that it was as much aware of
the fact that its order served the general interests of an egalitarian society as that it was based on the more limited mandate of paragraph 41(2)(a). But in my view it is not for this Court on a section 28 application to interfere with such a judgment call by the Tribunal unless it is shown to be clearly outside its statutory jurisdiction. Chouinard J. has spoken recently in National Bank of Canada v. Retail Clerks' International Union et al., [ 1984] 1 S.C.R. 269, at page 288; 53 N.R. 203, at page 227, of "The caution which the courts must exer cise whenever the jurisdiction of an administrative tribunal is questioned ...." In my view the CN has not been able to show that the terms of the order here cannot be said "to prevent the same or a similar practice occurring in the future". Given the more than five and a half years it has taken to bring the complaint to this point, the 31 volumes in the record before us, the Tribunal's decision of 175 pages, the public funds and the private effort expended, it is excessive to return the matter again to the administrative forum unless there is a com pelling reason to do so. In my opinion there is no such reason.
I must leave unresolved any question as to the supervision and variation of the Tribunal's' order. Since the Tribunal is functus officio, subject to the possibility of a temporary resurrection for the reconsideration of its order, and the law does not confer supervisory powers on the Commission, there is no apparent mechanism of supervision or variation. The provision in subsection 43(1) of the Act that "Any order of a Tribunal under subsec tion 41(2) ... may, for the purpose of enforce ment, be made an order of the Federal Court of Canada and is enforceable in the same manner as an order of that Court" clearly creates a power of enforcement in this Court, but does not confer any power of initiative or any flexibility in the approach to the order. But that is a policy matter beyond the competence of this Court.
Since in my opinion the order of the Tribunal is within its jurisdiction under paragraph 41(2)(a), I would dismiss the application.
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